Privacy Policy

Last Updated: December 2024

1. Introduction

Welcome to OneHeroSuits Sales! We’re your trusted partner in bringing your favorite anime and gaming characters to life. This Privacy Policy explains how we collect, use, and protect your personal information when you visit our website at magiccostumes.com or make purchases from our epic collection.

By using our website, you agree to the practices described in this policy. Think of this as your guide to how we handle your information—transparent, secure, and focused on your cosplay journey!

2. Information We Collect

🛒 Personal Information You Provide

• Order Details: Name, email address, shipping address, and payment information when you purchase our Entry-level Cosplay Bodysuits, Expert-level Costumes, or any other awesome gear
• Account Information: If you create an account, we collect your username and password
• Communication Data: Messages you send us via email or contact forms
• Preferences: Your interests in specific anime series like Demon Slayer, My Hero Academia, or Genshin Impact

🌐 Automatic Information Collection

• Device Information: IP address, browser type, and device characteristics
• Usage Data: Pages you visit, products you view, and time spent on our site
• Location Data: General location to provide relevant shipping options and currency

3. How We Use Your Information

We use your information to make your cosplay shopping experience as epic as possible:

• ✅ Process your orders for that perfect Elden Ring HOT costume or Cozy Hoodie
• ✅ Ship your purchases globally (except a few remote areas)
• ✅ Provide customer support faster than All Might saving the day!
• ✅ Send order updates and tracking information
• ✅ Improve our website and product offerings based on your interests
• ✅ Prevent fraud and keep our community safe
• ✅ Send marketing communications (only if you opt-in)

4. Data Sharing and Disclosure

We’re as protective of your data as Levi is of his squad! We only share your information when necessary:

🔒 Service Providers

• Payment Processors: PayPal, Visa, MasterCard, and JCB to handle your secure payments
• Shipping Partners: To deliver your cosplay gear worldwide
• IT Services: Companies that help us maintain and secure our website

⚖️ Legal Requirements

We may disclose information if required by law, such as to comply with a subpoena or similar legal process.

🛡️ Business Transfers

If OneHeroSuits Sales is involved in a merger or acquisition, your information may be transferred as part of that transaction.

5. Data Storage and Security

📦 Data Storage

Your personal information is stored on secure servers and is generally kept for as long as necessary to fulfill the purposes outlined in this policy, unless a longer retention period is required by law.

🔐 Security Measures

We implement security measures that would make even the most secure Titan jealous:

• 🔒 Encryption technology to protect your data during transmission
• 🛡️ Secure payment processing through trusted partners
• 🚫 No storage of payment details on our servers
• 🔍 Regular security assessments to identify and address vulnerabilities

6. Your Rights and Choices

You have rights regarding your personal information, just like you have choices in selecting your next cosplay project:

📋 Access and Correction

You can access and update your personal information through your account settings or by contacting us.

🗑️ Deletion Rights

You can request deletion of your personal information, subject to certain legal obligations.

📧 Marketing Communications

You can opt-out of marketing emails at any time by using the unsubscribe link in our emails.

🍪 Cookie Preferences

You can control cookies through your browser settings. See our Cookie Policy below for more details.

7. Cookies and Tracking Technologies

🍪 What Are Cookies?

Cookies are small text files stored on your device that help us remember your preferences and improve your shopping experience.

🎯 How We Use Cookies

• Essential Cookies: Required for basic site functionality and security
• Preference Cookies: Remember your language and currency preferences
• Analytics Cookies: Help us understand how you use our site
• Marketing Cookies: Show you relevant cosplay products based on your interests

⚙️ Managing Cookies

You can control cookies through your browser settings. However, disabling certain cookies may affect your ability to use some features of our website.

8. International Data Transfers

Since we serve cosplayers worldwide (except some remote areas), your information may be transferred to and processed in countries other than your own. We ensure appropriate safeguards are in place to protect your data during these transfers.

9. Children’s Privacy

While we offer Kids Cosplay products, our website is not directed at children under 13. We don’t knowingly collect personal information from children under 13. If you believe we have collected information from a child under 13, please contact us immediately.

10. Changes to This Policy

We may update this Privacy Policy occasionally to reflect changes in our practices or legal requirements. We’ll notify you of significant changes by posting the new policy on our website with an updated “Last Updated” date.

11. Contact Us